LIMITATION OF LIABILITY:
DKM, Industries, LLC expressly disclaims any liability for consequential, incidental, special, exemplary or punitive damages to property or life, whatsoever, arising out of or connected with the use or misuse of our product. DKM Industries, LLC liability in all circumstances is limited to and shall not exceed the purchase price paid for the product that give rise to any liability. Customer assumes all risks with misuse of this product.
We accept Visa®, MasterCard®, American Express®, Discover® for all orders placed online. We will accept checks, but please note: Once the check is received there will be a 10 business day waiting period prior to processing your order. Customer is responsible for payment of all applicable state and local taxes. No COD’s accepted.
Items purchased at Grill Spike.com may be returned in original package and unused in re-sellable condition and must be received at our locations within 30 days of purchase for refund to original method of payment. Return shipping or freight charges are not refundable. Refunds will be processed within 7-10 business days of arrival at our return address.
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
- Google Signals
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies
(such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
We abide by all of Facebook’s Data Use Restrictions.
Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our
behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any
other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or
augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange,
data broker or other advertising or monetization related service.
General Data Privacy Regulation (GDPR)
Grillspike.com does not specifically target our marketing to the EU or conduct business in the EU. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.
If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”
California Online Privacy Protection Act
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Children’s Privacy Statement
This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children
under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.
This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from
children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.
Grillspike.com may collect statistics about the behavior of visitors to its website. Grillspike.com may display this information publicly or provide it to others. However, Grillspike.com does not disclose your personally-identifying information.
To enrich and perfect your online experience, Grillspike.com uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Grill Spike warrants this product and its parts against defects in materials or workmanship and will repair or replace defective parts with new without charge to the original purchaser. Grill Spike will not cover any damage as a result of misuse or neglect.
To obtain warranty repair or replacement product is to be sent along with proof of purchase. For more information, email firstname.lastname@example.org.
All shipping fees both to and from Grill Spike to be paid by customer.